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Lessons will start and finish at the agreed location. If at short notice you change where you need to be picked up from or dropped off, you may incur additional cost or reduced lesson time. Lessons are normally in multiples of 1 hour in duration.
If you need to cancel a lesson, you must give your Instructor a minimum of 24 hours’ notice. If for any reason you are unable to give this amount of notice, we reserve the right to charge for the lost lesson.
Bookings – Intensive courses
Intensive driving courses - A 50% deposit is to be paid at the time of booking. The balance of payment will be due 2 weeks before the commencement of the course. All monies paid are non-refundable once the course of lessons have been booked.
Your instructor will guide you through the process and also when to book for your practical test. On the day of your test you will need to book your instructor for normally 2 hours (this may differ depending on location.) If for whatever reason the DSA cancel your test on the day when you get there you will still need to pay your instructor for their time, in some cases you can claim that back from the DSA.
We care about our customers. If for whatever reason you are not happy with the service you get from your FDA instructor please discuss it with them. If you would like to contact us regarding any concerns, please email us in the first instance at firstname.lastname@example.org We will do all we can to resolve your queries.